Steven D. Stern

CHIEF TECHNOLOGY OFFICER

An accomplished leader with strong technical and people skills and a focus on improving business operations.  An information systems professional with expertise in application development, networking technologies, and support services.  Empowers staff through ownership of ideas and results. Enthusiastic, self-starter, creative problem solver.

• Strong technical and people skills and a focus on improving business operations.
• Hands-on expertise in networking technologies, desktop computers, servers, support services and application development.
• Strong advocate of standards, integration, and service.
• Capable in heterogeneous environments; skilled at Windows, UNIX, and Linux.

PROFESSIONAL EXPERIENCE

The CCIM Institute confers the CCIM designation and is an affiliate of the National Association of Realtors (NAR). The CCIM movement began more than 40 years ago with commercial real estate practitioners who wanted to elevate their business practices through education and networking. Then and now, education and networking remain the cornerstones of the CCIM designation and the reason for its success.

Chief Technology Officer
The CTO manages the day-to-day operations of the CCIM Institute’s infrastructure, software development, and technology and telecommunications infrastructure. As CTO, I am the primary officer responsible for developing and implementing a technology strategy to add services, improve support for members and support the Institute’s continued growth. In addition, as a senior manager of the Institute, I am part of the Board of Directors' Strategic Planning Committee.

• Consulting and support for small offices. Hardware acquisition, software installation, security, network configuration, upgrades, etc. using Windows, Windows servers, and Linux.
• Experience working with insurance agencies supporting Applied Systems’ TAM and Apres Systems document manager.
• Website development using Apache, Linux, PHP, and MySQL for profit and non-profit organizations.

The University of Chicago is regarded as one of the country's outstanding universities and the Graduate School of Business (GSB) is consistently rated one of the world's top business schools. The GSB has 3,000 students, 150 full-time faculty, and 300 staff.

Executive Director of Computing Services

Computing Services develops and operates the GSB’s administrative systems and provides computing support, help desk and network services to students, faculty, and administrative staff. Responsible for strategic planning, communications with students, staff, and faculty. Also, management of application development, external data exchange, instructional technology and audiovisual systems, computer operations, and email.Staff of 32. Operations budget $2.7M. Capital budget over $750K.

• Conceived, developed, and deployed wireless networking for the 4 GSB campus buildings.
• Planned and implemented new mail and calendaring system for 28,000 users based on SunOne (iPlanet) software and Sun hardware with only a $125K budget.
• Developed the $5 million technology plan for the GSB’s new 425,000 sq. ft building, including networking, smart classrooms, conference rooms, and media center.
• Delivered customer focused, web-based systems for students, faculty, visitors and alumni, including a student/alumni directory, course registration, recruiting/career management systems, and program applications.
• Created an integrated UNIX and Windows NT server environment serving 2+ TB of storage and 50+ printers.
• Introduced and maintained standards for hardware and software to deliver reliable support and predictable end-user computing budgets.
• Deployed a portal-based intranet, using the Plumtree Corporate Portal, to integrate existing web applications, enable administrators to match messages and announcements to target audiences, and deliver personalized views of the available resources.

Vice President, Information Services, 1988-1995

• Researched and introduced new technologies such as integration of personal desktop computers with minicomputer applications.
• Developed, installed, and operated the first corporate local area networks in 1988.
• Negotiated acquisition and subsequent implementation of Xerox 8790 printing system, enabling production of tax forms and checks in restricted time window. Later, outsourced printing of tax forms for significant cost reductions.
• Introduced industry standard Sybase SQL client/server systems to support new development.
• Created corporate technology standards for desktop software and hardware.

Manager of Computer Services, 1981-1988

Responsible for systems management and operations as well as programming libraries and source-code management.

• Implemented laser printing for the Tandem systems using HP technology in 1983, eliminating cost of pre-printed forms.
• Set quality standards for production systems.
• Developed software for Tandem, PC and client/server LAN systems.

Technical Writer , 1979-1981

SERVICE & SUPPORT

Forum Manager, WUGNET VirusCentral Forum, http://go.compuserve.com/VirusCentral
Board of Directors, Executive Network Group of Greater Chicago (ENG)

EDUCATION

Negotiation and Strategy, Management Accounting

Executive Education at The University of Chicago Graduate School of Business

Ph.D., M.S.Experimental Psychology

Northwestern University, Evanston, Illinois

B.A., Mathematics and Psychology

Grinnell College, Grinnell, Iowa